Privacy Policy
1. Introduction
TrendyDeals.com.au is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect: email address, name, phone number, shipping address, bidding and purchase history, payment references, IP address, browser type, device information, and usage data.
3. How We Collect Information
Through account registration, membership purchase, bidding, checkout, customer support, and cookies/analytics.
4. Purpose of Collection
To operate the Platform, process memberships, facilitate auctions, process payments, communicate with you, detect fraud, comply with legal obligations, and improve our services.
5. Disclosure
We may share data with: Shopify Payments (payment processing, PCI DSS compliant), hosting providers (Shopify, Vercel), email providers (Shopify Email), analytics providers (Google Analytics), shipping carriers, professional advisers, and law enforcement where required by law. We do not sell your data.
6. Overseas Disclosure
Some providers may store data outside Australia (US, Canada, EU). We take reasonable steps to ensure overseas recipients comply with the APPs.
7. Data Security
We implement SSL/TLS encryption, passwordless authentication, PCI DSS compliant payments, access controls, audit logging, and secure cloud hosting. No method is 100% secure.
8. Cookies
We use cookies for browsing experience, preferences, analytics, and content delivery. You may control cookies through browser settings.
9. Your Rights
Under the APPs you may request access to, correction of, or complaint about your personal information. Contact us and we will respond within 30 days.
10. Direct Marketing
Marketing communications comply with the Spam Act 2003 (Cth). Every communication includes an unsubscribe option. Opting out does not affect transactional communications.
11. Retention
We retain data as long as necessary for our purposes and legal obligations, then destroy or de-identify it.
12. Children
The Platform is not intended for individuals under 18. We do not knowingly collect data from children.
13. Complaints
Lodge complaints with us first. If unsatisfied, escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
14. Contact
Email: support@trendydeals.com.au
Website: www.trendydeals.com.au
Last Updated: 19 March 2026